Terms of service

You must be of legal age to form a contract in your jurisdiction, or have valid parental or guardian consent where the law allows minors to use the Services. You are responsible for ensuring that your use of the Services complies with all laws that apply to you, including data protection, marketing, and any sector-specific rules that apply to your events or guest lists.

Liqaa provides event management and related software features (such as event setup, invitation design, guest communications as implemented in the product, and attendance tools) as they exist from time to time. We do not plan or host physical events and we are not a party to your contract with your guests, venues, or suppliers. The Services are software tools only, unless we explicitly state otherwise in writing.

You are responsible for all activity under your account, for providing accurate information, and for maintaining the security of your credentials. You must notify us promptly of any unauthorized use. We may disable accounts that violate these Terms or that pose a security risk, subject to the law in your region.

Subject to your compliance with these Terms and, where payment is required, your payment of applicable fees, Liqaa grants you a personal, non-exclusive, non-transferable, revocable license to use the client software (for example the app) and to access the Services for your internal or personal event-related purposes, not for reselling the Services as a competing product, scraping at scale without permission, or redistributing our software except as explicitly permitted.

We reserve all rights not expressly granted. The Liqaa name, logo, and the Services, including the user interface, documentation, and underlying code, are protected by intellectual property laws and remain our or our licensors’ property.

You retain your rights in content you create and upload, such as text, images, and event details. You grant Liqaa a worldwide, non-exclusive, royalty-free license to host, process, back up, display, and transmit that content as reasonably necessary to run the Services, improve reliability, and as described in our Privacy Policy.

If you add personal data about natural persons (for example your guests or staff), you are responsible for having a valid legal ground to do so, for any notices or consents you must obtain under law, and for the accuracy and legality of that data. You will not use the Services to send unsolicited bulk communications in violation of anti-spam laws. You will indemnify Liqaa against third-party claims arising from your content or your breach of this paragraph, to the extent permitted by law.

You may not: (a) use the Services in any way that violates law or third-party rights; (b) attempt to gain unauthorized access to our systems, other users’ data, or to interfere with the integrity of the Services; (c) reverse engineer, decompile, or attempt to extract source code except to the limited extent the law cannot prohibit; (d) use the Services to distribute malware, harass individuals, or promote illegal activity; (e) overload or test our systems without our prior written permission if such testing could disrupt production services.

We may investigate suspected violations and may involve law enforcement or suspend or terminate access as described below.

Certain features of the Services may be offered free of charge, while other features or entitlements (for example higher guest limits per event) may require payment. Current prices, currency, and what is included in each tier are shown at the time of purchase on our website or in the app, as applicable.

Where payments are collected through our checkout, Paddle (or a Paddle company) may act as the merchant of record. That means Paddle (or a related group entity) is the party that contracts with the buyer of record for the transaction, processes payment, issues receipts, and handles certain tax and compliance steps. Your payment card statement may show a descriptor that references Paddle, Liqaa, or both, in line with payment industry practice.

You agree to pay all fees shown at checkout, including applicable taxes and processing charges as itemized, and to the payment and refund terms presented at the time of purchase, including Paddle’s terms where they apply. If you have a question about a charge, contact us through the support contact provided with your receipt, and we or Paddle as appropriate will assist in line with this policy, our separate Refund Policy, and the terms shown at purchase.

If we change our fees or the structure of plans in a way that affects your paid subscription to the Services, we will give reasonable advance notice in line with what the law in your country requires, and, where a change is unfavorable, you may be allowed to cancel before the new terms take effect.

The Services may integrate with or link to services operated by others (for example sign-in with a social or identity provider, or a mapping feature). Your use of those services is between you and the third party and is governed by their terms. Liqaa is not responsible for third-party content, availability, or practices except where the law disallows that exclusion in your country.

We work to make the Services available on a continuous basis, but we do not guarantee uninterrupted access. We may perform maintenance, release updates, or modify or discontinue features. We may also suspend or terminate your access with or without notice if you materially breach these Terms, if we are required to do so by law, or if we stop offering the Services in your region, in which case we will give reasonable notice where the law and practicality allow and treat outstanding prepaid entitlements in line with our Refund Policy and the terms shown at purchase.

To the maximum extent allowed by law, the Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory, including any implied warranty of merchantability, fitness for a particular purpose, title, or non-infringement. Liqaa does not warrant that the Services will be error-free, secure, or free of harmful code.

Some jurisdictions do not allow certain disclaimers; in such places our warranties are limited to the minimum level required by law.

To the maximum extent allowed by law, in no event will Liqaa, its affiliates, directors, employees, or suppliers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or in connection with the Services or these Terms, whether or not we were advised of the possibility of such damages.

To the maximum extent allowed by law, Liqaa’s total aggregate liability for all claims relating to the Services in any twelve (12) month period will not exceed the greater of (a) the amount you actually paid to Liqaa (or, where Paddle is merchant of record, the net amount for Liqaa’s offering attributed to the Services) for the Services in that period, and (b) one hundred (100) US dollars, if you have not paid. Where the law in your country does not allow such a cap, our liability is limited to the maximum extent permitted in that country.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be limited.

You will defend, indemnify, and hold harmless Liqaa and its affiliates, officers, and employees from any third-party claims, damages, losses, and costs (including reasonable legal fees) arising from your use of the Services, your content, your violation of these Terms, or your violation of any rights of a third party, except to the extent caused by our willful misconduct or gross negligence.

Unless a mandatory law in your place of residence requires otherwise, these Terms and any dispute or claim (including non-contractual disputes) arising out of or in connection with them or the Services are governed by the laws of the jurisdiction we designate in a notice to you or in a region-specific addendum, without regard to conflict-of-law rules.

You and Liqaa will first try to resolve disputes in good faith through the support and escalation channels we publish. If the dispute cannot be resolved informally, the courts of the jurisdiction identified in our product documentation or, where the law requires, in your home jurisdiction, have exclusive subject-matter jurisdiction, except that either party may seek interim injunctive relief in any court of competent location.

If you are a consumer in the European Union or the United Kingdom, you may have the right to bring a dispute through an alternative dispute resolution body or a national consumer center. Nothing in this section limits your rights that cannot be waived by contract under applicable consumer law.

These Terms, together with our Privacy Policy and Refund Policy (as linked from the website or at checkout) and any order-specific terms shown at purchase, are the entire agreement between you and Liqaa about the Services and replace any prior oral or written understandings on the same subject, except for fraud or a separate signed agreement for enterprise customers where we provide one.

If a provision of these Terms is found invalid, the rest remain in effect. Our failure to enforce a right is not a waiver. You may not assign your rights under these Terms without our consent. We may assign our rights in connection with a corporate transaction.

For questions about these Terms, contact Liqaa through the official support email or in-app help channel as published on the website or in the app.